Grace Punch

Privacy Policy

Effective Date: June 01, 2025

At Grace Punch (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or place digitizing orders on gracepunch.com.

1. Information We Collect

  • Your name, email, phone number, and address
  • Artwork/design files you upload
  • Order and billing details (processed via secure payment gateway)
  • Site analytics and usage data

2. How We Use Your Information

  • To fulfill and manage your orders
  • To communicate updates and support
  • To improve service and site experience

3. Payment Security

We use a PCI-compliant secure payment gateway. We do not store your credit card or payment information on our servers.

4. Data Protection

We use encryption (SSL), firewalls, and access controls to keep your information safe. Access is restricted to authorized personnel only.

5. Information Sharing

  • We do not sell or rent your personal information.
  • We may share data with third parties involved in order delivery, under strict confidentiality agreements.
  • We may disclose data when legally required.

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings at any time.

7. Your Rights

  • You may request access, correction, or deletion of your personal data.
  • You may unsubscribe from marketing emails at any time.

To exercise your rights, contact us at [email protected].

8. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

About Us

At Grace Punch, we specialize in high-quality embroidery digitizing, vector art, and custom patch services.
With a skilled team and over a decade of experience, we bring precision, speed, and creativity to every design.

Our commitment to excellence and customer satisfaction sets us apart in the world of custom embroidery solutions.